M365 Show -  Microsoft 365 Digital Workplace Daily

M365 Show - Microsoft 365 Digital Workplace Daily

Microsoft Collaboration Pulse: Teams, Viva, SharePoint & Beyond

A Complete Guide to Managing Shared Mailboxes for Teams

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Jul 22, 2025
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You can manage shared mailboxes by letting your team use one inbox. Everyone can read, send, and follow emails together. This helps your group work as a team. It makes sure no message is missed. It also keeps replies the same. Shared mailboxes are used for team email addresses like support or sales. They let many people handle messages in one place.

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