M365 Show -  Microsoft 365 Digital Workplace Daily

M365 Show - Microsoft 365 Digital Workplace Daily

Microsoft Dynamics Pulse: CRM, ERP, Insights

AI in Microsoft Dynamics 365 Customer Service

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Jul 06, 2025
∙ Paid

Welcome to M365 Show – where Microsoft technology meets real-world insight. We are diving into the fascinating realm of AI in Microsoft Dynamics 365 Customer Service, a powerhouse tool transforming how businesses interact with their customers. This article will unravel the dynamics of this customer service solution, shedding light on how AI capabilities…

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