M365 Show -  Microsoft 365 Digital Workplace Daily

M365 Show - Microsoft 365 Digital Workplace Daily

Microsoft Dynamics Pulse: CRM, ERP, Insights

Building an Efficient Customer Contact Center with Dynamics 365 Made Easy

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Sep 05, 2025
∙ Paid
Share

In today's fast-paced business landscape, a customer contact center plays a vital role in maintaining customer satisfaction and loyalty. You need a solution that streamlines operations and enhances interactions. Dynamics 365 offers powerful tools to achieve this. By following a few key steps, you can build an efficient contact center that meets your nee…

This post is for paid subscribers

Already a paid subscriber? Sign in
© 2025 Mirko Peters
Publisher Privacy ∙ Publisher Terms
Substack
Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture