From Mundane to Magic: Unlocking the Secret Art of Dynamics 365 Plug-in Customization

Let me tell you about the time I spent two hours clicking through the same invoice screen—over and over—wishing there was a magic button to just do it all for me. Sound familiar? If you've ever groaned at repetitive CRM tasks or wondered if "customization" just means picking a new background color, you're in for a surprise. Dynamics 365 plug-ins are the…