How to Create Interactive Dashboards for Service Teams using Dynamics 365 Customer Service

You can make your service team work better with interactive dashboards in Dynamics 365 Customer Service. Teams say they solve problems faster. They also fix more issues on the first call. Customers do not have to wait as long. For example, Lenovo cut handling time by 20%. Microsoft fixed more problems on the first call, going up by 31%. Dashboards refre…