Are you switching from GP to BC and feeling unsure about what will happen? Many people have the same worries when they make this change. Here are some things people often think about:
You can make your user experience better with a few easy steps. You will feel more sure and happy very soon!
Key Takeaways
Use the search bar in Business Central to find things fast. This helps you save time and feel less frustrated.
Make your dashboard work for you. Change fields and layouts to help you work better and faster.
Give your team good training. Training helps people feel sure of themselves. It also helps them get used to the new system.
Use the help and resources that come with Business Central. These tools show you how to use it the right way.
Be careful when making changes. Too many changes can cause problems. It can also make it hard to use new features.
User Experience Basics
Navigation Tips
Switching from GP to BC feels a lot like trading in your old car for a new, high-tech model. At first, you might feel a little lost, but soon you’ll notice how much easier things become. Business Central gives you a modern interface with features that help you find what you need fast.
Here are some navigation tips to help you get comfortable:
Use the Search Bar: You can search for any page or data from anywhere in Business Central. This saves time and helps you avoid clicking through menus.
Move Between Documents Easily: Jump between orders, receipts, and invoices with just a few clicks. No more hunting for the right screen.
Fix Errors Quickly: If you see a platform error, you can go straight to the page that needs attention.
Peek at Details: You can view related records without leaving your current page.
Stay Organized: When you multitask, BC helps you tell browser tabs apart so you never lose your place.
Tip: Give yourself time to learn the new layout. The more you use it, the more natural it will feel.
Interface Differences
The look and feel of BC is very different from GP. BC uses a modern, clean design that works well on computers, tablets, and phones. You get more options to personalize your workspace, so you can set up your dashboard the way you like.
You will notice that BC is built for the cloud. Updates happen automatically, and you get better integration with Microsoft 365. This means your user experience improves over time, with new features and less work for you.
Note: Try not to over-customize BC at first. Use the built-in features to get the best user experience and avoid confusion.
Answering User Questions
Common Concerns
When you start using Business Central, you may have many questions. GP users often wonder how the two systems are different. They also want to know how their work will change. Here are some questions people ask most often:
Will Business Central get discontinued like GP?
What are the main differences in the chart of accounts and user interface?
Is Business Central my only upgrade path?
What happens to my current integrations?
What reporting options do I have in BC?
How does the migration tool work?
Is Business Central good for small businesses?
What are the pricing options?
You might see some common problems when you first log in:
Pages can take a long time to load.
The design looks new and can be confusing.
There is a lot of information on the screen.
You may not get enough feedback after clicking.
Accessibility can be hard for some users.
Here’s what other users have said in forums:
Quick Solutions
You can fix many of these problems with a few easy steps. Start by using the built-in help and training tools. These guides show you how to use, change, and get more from Business Central. When users learn well, they feel sure and happy. This makes the User Experience better.
Try these tips:
Use the search bar to find pages and data fast.
Change your dashboard with the choices in BC.
Use customer care scripts and clear messages for help.
Give feedback to your support team so they can help better.
Use templates for support tickets to get help faster.
Watch for color codes and labels to spot urgent issues.
Tip: Training and support help a lot. Teams who learn often spend less time fixing problems and more time working.
When you use these tips, your team works smarter and feels better with Business Central. Happy users will keep using the system and enjoy its features.
Personalizing BC
Customization Options
You want your workspace to fit you. Business Central lets you change things more than GP. You can add or take away fields on pages. This means you only see what you need. For example, you can change your Role Centre. You can add fields like 'City' to your Customer List page. This makes your work faster. It also keeps your screen neat.
Tip: Use the built-in personalization tools first. These tools help you change your dashboard and lists. You do not need special help or coding. You get a better User Experience. You also avoid problems from too many changes.
Here is how standard personalization features help you:
If you change too much, you may have trouble. Here are some risks:
Training Resources
Learning Business Central helps you a lot. You should pick training that matches your job. Special training helps you learn your tasks. It also makes you feel sure of yourself. Keep learning with webinars and refresher courses. This helps you know about new features.
Here are some good ways to train:
Join webinars and refresher courses to keep learning.
Try instructor-led sessions for help from a teacher.
Use the help in the app for quick answers.
Training and learning are very important. When you practice and get training for your role, you feel sure. Teams that care about people and how they work do better with BC. If you keep learning, you will switch easier and use your new system well.
You can make switching from GP to BC simple. Just follow three easy steps. First, test important features. Next, train your team well. Then, personalize your workspace. Most people feel happier after doing these steps. About 92% say their experience is good or great. Here is what you get:
You also get better safety, remote work, and stronger reports. Try these steps and see how BC helps you work better every day! 🚀
FAQ
How do you find features in Business Central if you feel lost?
You can use the search bar at the top of the screen. Just type what you need, like "sales order" or "customer list." The system shows you the right page fast. 🕵️♂️
Can you change your dashboard in Business Central?
Yes! Click the gear icon, then choose "Personalize." You can add, move, or hide fields. This helps you see only what matters to you. Try it out and make your workspace fit your style.
What should you do if you get stuck or confused?
Click the question mark icon for help. You can read guides, watch videos, or chat with support. Don’t wait—help is always close by.
Is training needed before you start using Business Central?
Training helps a lot. You can join a quick webinar or follow step-by-step guides. Even a short session makes you feel more confident and ready to use new features.
Can you use Business Central on your phone or tablet?
Yes, you can! Download the Business Central app from your app store. Log in with your details. Now you can check data and work from anywhere. 📱