M365 Show -  Microsoft 365 Digital Workplace Daily

M365 Show - Microsoft 365 Digital Workplace Daily

Share this post

M365 Show -  Microsoft 365 Digital Workplace Daily
M365 Show - Microsoft 365 Digital Workplace Daily
How to set up automated responses for customer inquiries
Microsoft Security Pulse: Protect, Detect, Defend

How to set up automated responses for customer inquiries

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Jun 19, 2025
∙ Paid

Share this post

M365 Show -  Microsoft 365 Digital Workplace Daily
M365 Show - Microsoft 365 Digital Workplace Daily
How to set up automated responses for customer inquiries
Share

Quick, consistent replies matter in customer service. When you respond to customer inquiries without delay, you build trust and reduce churn. Studies show that customers expect immediate service, with 72% wanting fast answers and over half switching after just one negative experience. Automating response processes helps you meet these expectations. With

Keep reading with a 7-day free trial

Subscribe to M365 Show - Microsoft 365 Digital Workplace Daily to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Mirko Peters
Publisher Privacy ∙ Publisher Terms
Substack
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share