M365 Show -  Microsoft 365 Digital Workplace Daily

M365 Show - Microsoft 365 Digital Workplace Daily

Microsoft Azure Pulse: Cloud. Scalable. Secure.

How to Use Azure Communication Services for Contact Center Success

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Sep 14, 2025
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In today's busy world, good communication is very important for contact centers. You need to adjust to changing customer needs and use technology to improve service. Cloud-based communication tools have changed how you work. They offer flexibility and can grow with your needs. Recent studies show these tools make work easier with features like AI and an…

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