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M365 Show - Microsoft 365 Digital Workplace Daily

Microsoft Dynamics Pulse: CRM, ERP, Insights

Success by Design—Tips on Implementing D365 Contact Center

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Sep 11, 2025
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Implementing D365 Contact Center successfully requires a good plan, guided by the principles of Success by Design. A smart approach helps you achieve benefits like improved customer service and more efficient operations. By focusing on key areas during setup, you can ensure your organization meets its goals. Remember, a solid foundation is crucial for l…

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