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M365 Show - Microsoft 365 Digital Workplace Daily

Microsoft Dynamics Pulse: CRM, ERP, Insights

How to Manage Marketing Segments and Customer Journeys using Dynamics 365 Marketing

Mirko Peters - M365 Specialist's avatar
Mirko Peters - M365 Specialist
Jul 15, 2025
∙ Paid
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You can handle marketing segments and customer journeys in Dynamics 365 Marketing by using real-time data and automation tools. These tools help you make campaigns for certain groups and send special content to your audience.

  • You plan journeys based on what customers do and like.

  • You bring together customer data from many places to make better choices.

  • You…

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